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Privacy Policy

Personal Information Collection

At Pixel, as part of our training and support services, we take all necessary measures to protect your personal information. Our employees and representatives are bound by strict non-disclosure agreements. Rest assured that all information collected during discussions and project work is handled with the utmost care and in full respect of your privacy.

Share your feedback !

When you leave a comment on our website, we collect certain information such as your IP address, your browser, and your user agent. This information helps us detect spam and improve your experience on our platform.

We take your usage into account

You can browse our website without identifying yourself or disclosing personal information. However, certain anonymous information may be automatically collected, such as your IP address, your internet service provider, the type of browser and operating system you use, as well as the address of the website you visited before accessing ours. If you accept cookies, they may be used to personalize your experience anonymously. For more details, please refer to the section on cookies.

Cookies

When you leave a comment on our website, you may choose to save your name, email address, and website in cookies. This way, you will not need to re-enter this information the next time you leave a comment. These cookies last for one year.

A quick visit to neighboring sites

Our website may embed content from other websites, such as videos, images, or articles. This content is displayed as if you were visiting those websites directly.


These third-party websites may collect information about you, use cookies, or track your interactions with their embedded content if you have an account and are logged in to their website.

Data kept over time

When you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve your subsequent comments without holding them for moderation.

Your rights regarding your data

If you have an account or have left comments on our website, you have the right to request a copy of all personal data we hold about you, including data you have provided to us. You may also request the deletion of your personal data, except where retention is required for administrative, legal, or security purposes.

Recipients of your data

We use an automated spam-detection service to review visitor comments.

Let’s stay in touch

If you contact us, we will keep a record of our correspondence solely for the purpose of responding to you. We will not share your email address or any other contact information without your consent.

Responsible use of your information

At Pixel, we are committed to not using, exchanging, renting, or disclosing your personal information to third parties without your consent, except where required or permitted by law.

We may disclose your personal information to a lawyer or legal counsel representing Pixel, for example to recover a debt, comply with a subpoena or court order, or investigate a breach or violation of the law. We will ensure that any request for personal information from a legitimate organization is properly verified.

Your consent matters

We generally obtain your consent in writing or verbally. However, we will not require your consent for the collection, use, or disclosure of your personal information unless it is necessary to provide our services or is specified in this privacy policy.

You may withdraw your consent at any time by contacting us by email at jfhenri@agencepixel.ca or by calling 819-503-7956. Please note that legal or contractual restrictions may apply to such a request. We will also inform you of the timelines required to process the requested changes.

Let’s protect your information together

At Pixel, we strive to ensure the security of your personal information. We use encryption, authentication, and other measures to protect your data, regardless of its storage format. We regularly review our practices and procedures to ensure the security of your information.

Your email correspondence matters

Please note that email transmission is not necessarily secure. If you need to send us confidential information, we recommend using postal mail or contacting us by phone.

Beware of phishing attempts

There are phishing attempts on the internet, where fraudulent emails claim to come from Pixel. If in doubt, do not click suspicious links and do not provide any personal information. Contact us immediately at 819-503-7956 or jfhenri@agencepixel.ca to report it.

We use Secure Sockets Layer (SSL) technology to secure your sensitive information during transmission.

Your trust is our priority

We provide strict guidelines to our employees who have access to your personal information to ensure they use it only in accordance with our privacy policy and applicable laws. Only our administrative staff has access to your personal information. Any employee found in violation of this policy will be subject to disciplinary action.